Privacy Policy

Privacy policy

This privacy policy explains how Meercat Communications handles information provided by customers, prospects and website visitors.

Information we may process

We may process contact names, organisation details, email addresses, telephone numbers, support requests, billing or service administration information, and technical information required to provide SMS messaging services.

How information is used

Information is used to respond to enquiries, provide and support messaging services, administer customer accounts, investigate service issues, maintain security and meet legal or regulatory obligations.

SMS and service data

Where Meercat provides SMS services, message-related data may be processed for delivery, routing, reporting, billing, support and audit purposes. Customers should ensure they have an appropriate lawful basis for the contact data and message content they submit to the service.

Sharing information

Information may be shared with service providers, network operators or technical suppliers where needed to provide the service, resolve support issues or meet legal obligations. We do not sell personal information.

Contact

For privacy queries, contact [email protected].